Amber Consult LTD

Refund Policy

OVERVIEW

Amber Consult is a dedicated business law firm that assists businesses with formation, setup, protection, licensing, and ongoing legal operations. We specialize in providing effective, forward-thinking legal services tailored to your business needs.

Due to the nature of our work, which involves legal documentation, government filings, and compliance processes, our refund policy is structured as follows:

1. GENERAL POLICY

All payments made for legal services are nonrefundable once work has commenced. This applies to:

Pre-and post-incorporation services

Regulatory compliance services (NSITF, ITF, PENCOM, BPP, etc.)

Obtaining licenses and permits (Oil & Gas, CBN, SEC, Money lender’s license, etc.)

Contract drafting and legal document processing

For services where regulatory fees have been made.

However, we understand that exceptional circumstances may arise, and refunds may be considered in specific situations as outlined below.

2. REFUND ELIGIBILITY

A refund may be considered under the following conditions:

If payment was made in error and no legal work has begun.

If we are unable to provide the agreed-upon service due to circumstances on our end.

If a service is canceled before any work or consultation has been conducted.

3. PARTIAL REFUNDS
In cases where work has commenced but is not fully completed, partial refund may be granted at our discretion, based on the work already performed and expenses incurred.

4. NO REFUNDS IN THESE CASES

If the service has been fully rendered or substantial progress has been made.

If delays are caused by the client’s failure to provide necessary information or documentation.

If the client changes their mind after work has begun.

If a third party (e.g., government agency) denies an application or request due to reasons beyond our control.

5. REFUND REQUEST PROCESS

To request a refund, please send a written request to official WhatsApp number where you sent payment receipt for confirmation with:

The service purchased and the reason for the refund request.

Any relevant payment details (e.g., account details for refund).

All refund requests will be reviewed within 2 – 5 business days, and eligible refunds will be processed using the original payment method.

6. AMENDMENTS

We reserve the right to modify this refund policy at any time. Clients will be notified of any significant changes.

For any questions regarding this policy,

please contact us at: +2349059997905

Info@consultamber.com